Request deletion of your Level Zen account

You can delete your account yourself from the web version of the app. This page shows the steps and explains what data is removed or briefly retained.

How to delete your account

Go to https://app.levelzen.co.uk.
Sign in with the email you used for your Level Zen App account.
Open your Profile page.
Select Delete account and follow the confirmation prompts.
Once confirmed, your account enters deletion and associated content is removed per the policy below.

If you can’t access your account, contact enquiry@braw.tech for assistance.

What gets deleted

Your account record and profile information (name, display details).
Notes, projects, tasks, activity tracking, and related content created in the app.
User‑specific preferences and configuration stored in Level Zen App.

What may be retained temporarily

System logs and security/audit records necessary to protect the service and comply with law.
Backup snapshots containing your data until those backups age out (standard retention up to 30 days).
Payment and invoicing records if applicable, retained for tax and accounting obligations.

After retention periods expire, remaining artifacts are purged on the normal rotation schedule.

Important notes

Deletion is irreversible. Once processed, your content can’t be recovered.
If you use multiple sign‑in methods, mention them in your email to help us locate your account.
If others collaborated with you, their copies of shared content may persist in their accounts.

Where to find the delete option

After signing in at app.levelzen.co.uk, open your Profile page → Delete account (at the bottom of the page).